Payment

What happens in case of a payment error?

In the event of a failed or non-accepted payment, your order will not be processed. If however your order has been received, we will contact you to proceed with the payment of your order remotely and then proceed with the preparation of your order once payment has been received.

If you have not received an order confirmation or unaccepted payment alert, this means that your order has not been registered and we are not responsible for any failure. In this case, you can contact your bank to identify the problem.

Which payment methods are accepted?

You can pay by credit/debit card or via PayPal. If you pay by card, you must enter your card number, expiration date and CVV number on the "Payment" page.
Visa, MasterCard, American Express and other credit cards are accepted. Depending on the total cost of your order, you may be redirected to the 3D Secure platform to guarantee the security of your payment.